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Ordering Questions
Q. How do I track my order?
A. You can track your order after it has been shipped using the tracking number provided.
You can also find this tracking number by logging into your account and visiting "My Order History".
Q. How do I cancel my order?
A. Please call 1-866-223-2860 for assistance.
Q. How do I return an order?
A. Please call customer service at 1-866-223-2860 to have an RMA number assigned before returning any items. Returned orders will be at the customer's expense. Please see our Terms & Conditions for information on returning an item.
Q. Can I pick up my order?
A. Yes. For more information click here.
Order Status
Q. How do I view my order status?
A. Click here to view your order status, or log in to the website and visit "My Order History".
Q. What shipping methods can I choose from?
A. Federal Express, UPS & USPS
Q. Can you ship my order to an address outside the United States?
A. Yes. International orders can be shipped via UPS or Fed Ex.
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My Account
Q. How do I create an account?
A. If you do not already have an account with us, click here to create one.
Q. I forgot my password.
A. Click here to have your password emailed to you. You must have your username available in order to retrieve your password.
Q. How do I make a change to my account information?
A. Click here to update your account profle. (You must be logged in to update your profile.) |
Technical Support: click here
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Your Privacy
Privacy Statement and information about Secure Shopping |
Warranty Policy
Please click here to view our warranty.
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Have a Question?
Click on the Live Support button at the top left of your screen for assistance. |
Comment / Suggestions?
Please email us at customerservice@cablesondemand.com |
